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FREE SHIPPING OVER €50

Shipping Policy

At Calivuna, we aim to deliver your orders quickly, safely, and with care. Please read our Shipping Policy to understand how and when your items will arrive.


🕒 Order Processing Time

All orders are processed within 2 business days (excluding weekends and public holidays).
Once your order has shipped, you will receive a confirmation email with your tracking number.


🌍 Shipping Regions

We currently ship to:

  • Europe (including EU countries & the United Kingdom)

  • United States

📦 We do not ship to other regions at this time.


🚚 Shipping Methods & Estimated Delivery Times

United States

  • Standard Shipping: 7–12 business days

  • VIP Express Shipping: 5–7 business days

Europe (EU & UK)

  • Standard Shipping: 7–12 business days

  • VIP Express Shipping: 5–7 business days


💰 Shipping Fees

United States

  • Standard Shipping: $10.99

  • VIP Express Shipping: $14.99

Europe (EU & UK)

  • Standard Shipping: €6.99

  • VIP Express Shipping: €10.99


🏷️ Free Shipping

We offer free standard shipping on orders over €50.
This applies to all available shipping regions.


💼 Customs, Duties & Taxes

Customs duties or import taxes may apply depending on your country’s regulations.

  • Customers are responsible for any applicable customs fees.

  • If customs charges are refused and the parcel is returned to us, we will deduct return shipping and handling fees from your refund.


📦 Order Tracking

Once your order is dispatched, you will receive a tracking number via email.
You can track your shipment directly through the carrier’s website for real-time updates.


❗ Important Notes

  • Delivery times may vary due to weather, customs delays, or courier issues.

  • Calivuna is not responsible for shipping delays caused by incorrect addresses provided by customers.

  • Orders cannot be canceled once shipped.


📩 Need Help?

If you have any questions regarding shipping or delivery, feel free to contact us:

📧 wangziping0917@outlook.com

We’re here to help!

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