Shipping Policy
At Calivuna, we aim to deliver your orders quickly, safely, and with care. Please read our Shipping Policy to understand how and when your items will arrive.
🕒 Order Processing Time
All orders are processed within 2 business days (excluding weekends and public holidays).
Once your order has shipped, you will receive a confirmation email with your tracking number.
🌍 Shipping Regions
We currently ship to:
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Europe (including EU countries & the United Kingdom)
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United States
📦 We do not ship to other regions at this time.
🚚 Shipping Methods & Estimated Delivery Times
United States
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Standard Shipping: 7–12 business days
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VIP Express Shipping: 5–7 business days
Europe (EU & UK)
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Standard Shipping: 7–12 business days
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VIP Express Shipping: 5–7 business days
💰 Shipping Fees
United States
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Standard Shipping: ＄10.99
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VIP Express Shipping: ＄14.99
Europe (EU & UK)
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Standard Shipping: €6.99
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VIP Express Shipping: €10.99
🏷️ Free Shipping
We offer free standard shipping on orders over €50.
This applies to all available shipping regions.
💼 Customs, Duties & Taxes
Customs duties or import taxes may apply depending on your country’s regulations.
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Customers are responsible for any applicable customs fees.
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If customs charges are refused and the parcel is returned to us, we will deduct return shipping and handling fees from your refund.
📦 Order Tracking
Once your order is dispatched, you will receive a tracking number via email.
You can track your shipment directly through the carrier’s website for real-time updates.
❗ Important Notes
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Delivery times may vary due to weather, customs delays, or courier issues.
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Calivuna is not responsible for shipping delays caused by incorrect addresses provided by customers.
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Orders cannot be canceled once shipped.
📩 Need Help?
If you have any questions regarding shipping or delivery, feel free to contact us:
We’re here to help!
